These Terms and Conditions govern your access to and use of the ph364 platform, including all games, services, promotions, and account features. Please read them carefully before registering or using any ph364 service.
Account registration and gameplay are strictly restricted to adults aged 18 and above.
ph364 serves players located in jurisdictions where online gaming is permitted under applicable law.
Each player may hold only one active ph364 account. Duplicate accounts will be closed.
All bonuses carry wagering requirements and expiry conditions as set out in these Terms.
ph364 operates under PAGCOR's regulatory framework governing Philippine online gaming.
ph364 provides responsible gaming tools. Gambling should be entertainment, not a livelihood.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "You") and ph364 ("ph364", "We", "Us", "the Platform") governing your access to and use of the ph364 website located at ph364.one and all associated services. By accessing the ph364 platform, creating an account, or placing any wager, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must not use the ph364 platform.
By accessing ph364 through any device or browser and by completing the registration process, you confirm your unconditional acceptance of these Terms and Conditions, the ph364 Privacy Policy, and any additional rules, policies, and guidelines published on the platform from time to time. These documents are incorporated herein by reference and form part of your agreement with ph364.
Your continued use of ph364 following any amendment to these Terms constitutes your acceptance of the amended Terms. ph364 recommends that you review this page periodically to stay informed of any changes. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
To register for and use a ph364 account, you must satisfy all of the following eligibility criteria:
To access the full range of ph364 services, you must create a registered account. During registration you are required to provide accurate, current, and complete information including your legal full name, Philippine mobile number, date of birth, and any other information requested. ph364 relies on the information you provide to fulfil its obligations under PAGCOR's Know Your Customer ("KYC") and Anti-Money Laundering ("AML") compliance requirements.
Each individual may hold only one active ph364 account. The creation of multiple accounts — whether using different names, email addresses, mobile numbers, devices, or IP addresses — is strictly prohibited. If ph364 identifies duplicate accounts associated with the same player, ph364 reserves the right to close all duplicate accounts, void any bonuses claimed, and withhold withdrawals pending investigation.
ph364 is required by PAGCOR to verify the identity of all players before processing withdrawals above specified thresholds, and may request verification at any other time at its sole discretion. Acceptable KYC documents include a Philippine passport, national ID (PhilSys), UMID, driver's licence, SSS ID, PRC ID, or any other government-issued identification card bearing a photograph. ph364 may also request proof of address and proof of payment method ownership.
Failure to provide requested KYC documentation within a reasonable period — typically 30 calendar days from the request — may result in account restriction or closure.
You are responsible for keeping your account information up to date. If your registered mobile number changes, please update your account details immediately to maintain access to 2FA security notifications. ph364 accepts no liability for communications sent to outdated contact details.
You are solely responsible for maintaining the confidentiality of your ph364 account credentials, including your username, password, and any 2FA codes. ph364 strongly recommends enabling two-factor authentication on your account. You agree to:
ph364 will never request your password via SMS, email, social media, or any messaging platform. Any communication purporting to come from ph364 that requests your password should be treated as fraudulent and reported to ph364 support immediately.
ph364 accepts no liability for losses arising from your failure to maintain the security of your account credentials, or from your sharing of credentials with any third party.
ph364 accepts deposits via GCash, Maya (PayMaya), BPI, BDO, UnionBank, Metrobank, 7-Eleven (over-the-counter), Coins.ph, and USDT. All real-money transactions on the ph364 platform are denominated in Philippine Peso (PHP / ₱) unless otherwise stated. Cryptocurrency deposits are converted at the prevailing exchange rate at the time of credit.
ph364 only accepts deposits from payment accounts legally registered in the player's own name. Third-party deposits — meaning deposits made using payment accounts belonging to another person — are strictly prohibited. Any suspected third-party deposits may result in account restriction, cancellation of winnings, and reversal of funds.
ph364 reserves the right to set minimum and maximum deposit limits per transaction and per time period. Current deposit limits are displayed on the Cashier page within your account. Limits may be adjusted in accordance with KYC status and responsible gaming settings.
GCash and Maya deposits are credited to your ph364 wallet almost immediately upon successful payment confirmation. Bank transfers (BPI, BDO, UnionBank, Metrobank) are typically processed within the same business day. 7-Eleven over-the-counter payments may take up to 24 hours to reflect. If a deposit does not appear within the expected timeframe, please contact ph364 support with your transaction reference number.
Withdrawals from your ph364 account are permitted once your account has completed the required KYC verification and any applicable bonus wagering requirements have been fulfilled. The minimum withdrawal amount is ₱100. ph364 reserves the right to set maximum withdrawal limits per transaction, per day, and per week, which vary by player tier and verification status.
Withdrawals are processed to the same payment method used for the corresponding deposit, wherever technically possible. Where this is not possible, ph364 may request an alternative verified method. Withdrawals to third-party accounts are not permitted under any circumstances.
GCash and Maya withdrawals for fully verified accounts are typically processed within 5 to 30 minutes of approval. Bank transfers are processed within the same business day for requests submitted during operating hours. Processing times may be extended during high-volume periods, Philippine public holidays, or for accounts requiring additional verification.
ph364 reserves the right to conduct additional identity and source-of-funds verification before approving any withdrawal, particularly for large amounts or unusual transaction patterns. This is a PAGCOR compliance requirement and is not discretionary.
ph364 offers various bonuses and promotional incentives to eligible players from time to time, including but not limited to: welcome bonuses, deposit match bonuses, free spins, cashback offers, and VIP tier rewards. Each promotion is subject to specific terms published alongside the offer, which supplement and form part of these Terms.
Unless explicitly stated otherwise in a specific promotion's terms, all bonus funds credited to a ph364 account are subject to a wagering requirement before they or any associated winnings may be withdrawn. The applicable wagering multiplier is specified in each promotion's individual terms. Bonus funds must be wagered the required number of times using real-money eligible bets within the specified validity period.
Not all games contribute equally to wagering requirements. Live casino games, table games, and certain slot titles may contribute at a reduced rate or may be excluded entirely. Full contribution rates are published in the promotion-specific terms.
ph364 reserves the right to void bonuses and associated winnings, and to close accounts, where bonus abuse is detected. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same bonus multiple times, using betting strategies designed to circumvent wagering requirements, making low-risk matched bets to satisfy wagering conditions, or colluding with other players to manipulate bonus outcomes.
Bonus funds that are not used or wagered within their stated validity period will expire automatically and be removed from your ph364 account without notice. Expired bonuses cannot be reinstated. Check the Bonus Center in your account for the expiry date of any active bonus.
All games available on ph364 are provided by licensed third-party game developers. Each game operates according to its own rules, which are accessible within the game interface. ph364 does not modify the game mechanics, RTP settings, or random number generators provided by its certified game partners.
In the event of a discrepancy between the result displayed on the ph364 interface and the result recorded by the game provider's server, the server-side record shall be deemed authoritative and final. All game results are final once confirmed by the game server. Technical malfunctions that affect game outcomes will be investigated and handled in accordance with the relevant game provider's policies and PAGCOR guidelines.
ph364 reserves the right to void any bet or game round where: (a) a technical fault occurred that materially affected the game outcome; (b) the bet was placed in error or as a result of a system error; (c) the bet contravened these Terms or any applicable game-specific rules.
The following conduct is strictly prohibited on the ph364 platform and will result in immediate account suspension, termination, voiding of balances, and may be reported to relevant authorities:
You may close your ph364 account at any time by contacting ph364 customer support. Prior to closure, all pending wagering requirements associated with active bonuses must be resolved. Any real-money balance remaining after the resolution of all requirements will be processed for withdrawal to your verified payment method, subject to standard verification and processing procedures.
ph364 reserves the right to suspend or permanently close any player account without prior notice where: (a) the account holder violates any provision of these Terms; (b) ph364 is required to do so by PAGCOR or any other regulatory or law enforcement authority; (c) ph364 determines that continued operation of the account poses a legal, compliance, or reputational risk; or (d) the account has been inactive for an extended period in accordance with ph364's dormant account policy.
ph364 is committed to promoting responsible gaming across all its operations. Online gambling is intended to be an enjoyable form of entertainment. ph364 recognises that for some individuals, gambling can become problematic, and the platform provides a range of tools to help players manage their activity:
These tools are accessible from your ph364 account settings under the "Responsible Gaming" section. For more information and for access to local Philippine support resources, please visit our Responsible Gaming page.
All content on the ph364 platform — including but not limited to the ph364 brand name, logo, website design, text, graphics, software, game interfaces, and all other materials — is the exclusive property of ph364 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the ph364 platform for personal, non-commercial gaming purposes. This licence does not permit you to: reproduce, copy, or redistribute any ph364 content; create derivative works based on ph364 materials; use ph364's brand, logo, or trademarks without explicit written authorisation; or reverse-engineer any part of the ph364 platform or software.
To the fullest extent permitted by applicable Philippine law, ph364 and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from: your use of or inability to access the ph364 platform; any technical malfunction, interruption, delay, or data loss; decisions made based on information provided on the platform; or any gaming losses incurred while using ph364's services.
ph364 provides the platform on an "as is" and "as available" basis. While ph364 strives for continuous uptime and reliability, it does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
Nothing in these Terms shall limit ph364's liability for fraud, wilful misconduct, or any other matter for which liability cannot be excluded under Philippine law.
ph364 collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's implementing rules and regulations. ph364's full data processing practices, your rights as a data subject, and information on cookies and third-party data sharing are detailed in the ph364 Privacy Policy, which forms an integral part of these Terms.
By creating a ph364 account, you consent to ph364's collection and use of your personal data as described in the Privacy Policy, including for KYC compliance, fraud prevention, responsible gaming monitoring, and service improvement purposes.
ph364 reserves the right to amend, update, or replace these Terms at any time. Amendments will be published on this page with an updated "Last Updated" date. For material changes that significantly affect player rights or obligations, ph364 will provide reasonable advance notice via the registered email address or mobile number on your account, or via a prominent in-platform notification.
Your continued use of ph364 after any amendment constitutes your acceptance of the revised Terms. If you do not accept any amended Terms, you must stop using the ph364 platform and may request account closure as described in Section 10.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute relating to these Terms or to your use of the ph364 platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
In the first instance, ph364 encourages players to resolve disputes through direct contact with ph364's customer support team. If a satisfactory resolution cannot be reached, players may escalate their complaint to PAGCOR in accordance with PAGCOR's dispute resolution procedures.
If you have any questions regarding these Terms and Conditions, or if you need assistance with your ph364 account, you may contact ph364's customer support team through the following channel:
ph364 Customer Support
Available 24 hours a day, 7 days a week
Email: [email protected]
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.
ph364 is built on fair play, PAGCOR compliance, and genuine Filipino hospitality. Sign in to your account and explore 500+ games — from live baccarat to slots. 18+ only. Play responsibly.
18+ only · PAGCOR Licensed · Play responsibly · GCash & Maya accepted